Last Updated: April 30, 2026
INTRODUCTION
CyberMaxx, LLC (“CyberMaxx,” “we,” “our,” or “us”) provides managed detection and response cybersecurity services focused on proactive threat detection, incident response, and reducing organizational cyber risk (our “Service” or “Services”). We collect, store, process, transfer, share and use personal information when you visit our website located at www.cybermaxx.com (our “Site”), to operate our business, offer our Services, and engage with existing or potential clients of CyberMaxx (each a “Client”).
For purposes of this Privacy Policy, “personal information” refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, and includes “personal data” or similar terms as defined in applicable law.
When this Privacy Policy Applies
This Privacy Policy applies to CyberMaxx’s use, disclosure, and storage of personal information collected from and about individuals in the following ways:
• through the Site and any other website or platform where this Privacy Policy is posted or linked;
• in connection with the delivery of our Services to our Clients;
• in connection with our business development and marketing activities; and
• through our offline and business interactions.
In this case, CyberMaxx acts as the “controller” of your personal information. These individuals about whom we collect personal information are referred to as “you” throughout this Privacy Policy.
When this Privacy Policy Does Not Apply
This Privacy Policy does not apply to the personal information of our Clients’ customers (“Consumers”), which we process on behalf of our Clients in connection with the Services we provide to our Clients. In such cases, we process Consumer personal information as a service provider (or processor) on behalf of our Clients, and the processing of such Consumer personal information is subject to our Clients’ respective privacy policies.
Additionally, personal information of or related to candidates for employment at CyberMaxx, as well as past, present, and future CyberMaxx employees, is not governed by this Privacy Policy.
Before accessing the Site or communicating with us about the Services, please ensure that you have read and understood our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree to these terms, you must not use our Site.
1. NOTICE AT COLLECTION OF PERSONAL INFORMATION
We collect the categories of personal information identified below, and disclose this information for business purposes to our service providers. Additionally, as indicated in the chart, we “sell” or “share” or use for “targeted advertising” (as such terms are defined under the California Consumer Privacy Act or “CCPA”) certain categories of personal information.
A. Categories of Information and Disclosures
| Category Collected | Sold/Shared/Used for Targeted Advertising? |
|---|---|
Identifiers/biographical information, including name, postal and email address, phone number, online identifiers, Internet Protocol (“IP”) address, and other similar identifiers. |
Yes, disclosed to advertising technology vendors, third-party advertising networks, and social media platforms. |
Personal information categories listed in the California Customer Records statute, such as your credit or debit card number. |
N/A |
Characteristics of protected classifications under California or Federal law, including age and gender. |
N/A |
Commercial information, including items purchased, obtained, or considered and other purchasing or consuming histories or tendencies. |
Yes, disclosed to advertising technology vendors, third-party advertising networks, and social media platforms. |
Internet or other electronic network activity information |
Yes, disclosed to advertising technology vendors, third-party advertising networks, and social media platforms. |
Geolocation data (non-precise) |
Yes, disclosed to advertising technology vendors, third-party advertising networks, and social media platforms. |
Professional or employment-related information |
N/A |
Inferences derived from the above |
Yes, disclosed to advertising technology vendors, third-party advertising networks, and social media platforms. |
Sensitive personal information, including government identification number, account log-in and password, and precise geolocation.
We do not use or disclose such information for the purpose of inferring characteristics about you or for any purpose other than the limited permissible purposes set forth in the regulations implementing the CCPA. Such purposes include providing our Services and verifying, maintaining the quality of, and improving our Services. |
N/A |
We do not knowingly sell or share personal information about persons under the age of 18.
Please click here or the “Do Not Sell” link in the footer of our Site to opt out of the sale or sharing of your personal information, including for targeted advertising. You may also opt out, where available, by using a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). To learn more about the GPC, you can visit its website here.
B. Business and Commercial Purposes for Processing Personal Information
Depending on how you interact with us, we collect and process your personal information for the purposes described below.
Site and Services
• To provide, operate, and maintain our Site and applicable Services and related products.
• To fulfill Client orders.
• To conduct analytics and other internal research to develop and improve our Site and Services, including through the use of keystrokes, mouse movements, form field entries, recordings of chat sessions, or your use of and inputs to other AI-supported tools.
• To conduct analysis and develop new products and services.
Communication, Marketing, and Advertising
• To communicate with you, engage in customer support, maintain our Client relationships, and to otherwise respond to requests or feedback.
• To deliver customized content on our Site or elsewhere (e.g., through webinars) in connection with our Services and related products.
• To send information, newsletters, targeted offers, and other marketing/advertising material from us and or our marketing partners and affiliates on our Site and elsewhere (e.g., on other websites), including targeted advertising, and to analyze the performance of these activities.
Safety, Compliance, and Legal
• To carry out sales and business transactions in which information held by us is among the assets transferred or is otherwise relevant to the evaluation, negotiation, or completion of the transaction, including in connection with a bankruptcy.
• To monitor, protect, and maintain the security and integrity of our Site, Services, and our business, such as protecting against and preventing fraud, unauthorized transactions, claims, and other liabilities.
• To comply with applicable laws and regulations and respond to lawful requests and communications from law enforcement and other government officials.
• To protect our rights, privacy, safety, property and/or those of others.
C. Retention
We will retain your personal information for as long as reasonably necessary to provide you with the information or services that you request, for marketing purposes unless you opt out as described in this Privacy Policy, or otherwise where permitted or required in accordance with applicable law.
We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. What this means in practice will vary between different types of information, but we will take into account ongoing business or legal needs for the information, for example in relation to tax, health and safety, and potential or actual disputes or investigations, in making the determination.
2. PERSONAL INFORMATION WE COLLECT
We collect personal information in different ways, as explained in more detail below.
A. Information You Provide
We collect personal information about you such as your name and contact information, professional information, Client information, payment and transaction information, and account data when you voluntarily submit information directly to us when you access our Site or in connection with your use the Services. This may include when you register for an account, fill in a form, correspond with us via the Site such as through our contact form or a chat tool, phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to surveys, purchase our Services, or use some other feature of the Services as available from time to time.
If you choose not to provide personal information, we may not be able to provide the Services to you or respond to your other requests.
B. Information We Automatically Collect
Device, Usage, and Marketing Information
When you visit our Site, we and/or our third-party partners and service providers use a variety of technologies to automatically collect certain personal information from you. These data collection technologies include cookies, pixels, and tags on our Site, and in email messages and certain online advertisements. These technologies make your Site navigation more efficient, help remember your preferences, enhance your browsing experience, and improve the use and functionality of our Site and related content. They can also enable the delivery of relevant and personalized advertisements to you across the Internet. For information on the choices you may have with respect to these data collection technologies, see the “Your Privacy Choices” section below.
The specific types of personal information that we, our partners, and service providers may automatically collect when you visit our Site or interact with our Services include:
• Device information, such as information about the computer, phone, or other device you use to connect to the Site. This includes information such as your device’s IP address, your device type, browser information (such as browser type and any settings), internet service provider, mobile network carrier, mobile country code, operating system, and unique device identifiers. We may also generate new unique identifiers using existing user device information. We or our authorized partners may derive general location data from this information.
• Usage information such as information about your activity and interactions with the Site, the date and time of your visit, the pages you view immediately before and after you access our Site, the areas or pages of our Site that you visit, and the amount of time you spend viewing or using our Site. Usage information may also capture keystrokes, mouse movements, form field entries, recordings of chat sessions, your use of and inputs to other AI-supported tools, and other use of and overall engagement with our Site and Services.
• Marketing information, including, for example, if you receive an email from us, in which case we may collect information about your interactions with the message (e.g., whether you opened, forwarded, or clicked through to our website).
• Third-party analytics technologies. We may use third-party analytics tools to better understand who is using our Services, how people are using them, and how to improve their effectiveness as well as the effectiveness of any related content.
We deploy technologies provided by Google to serve advertisements on our behalf and to provide analytics services. Google may use cookies and other tracking technologies to collect personal information from our Site for re-marketing, traffic, demographics and interest reporting purposes via Google advertising cookies and anonymous identifiers. This information includes browsing and Site usage data and can be combined with other data related to you collected through Google’s advertising cookie or other third-party technology. You can opt out of the use of this technology through the Google Analytics opt-out browser add on, Google Ad Settings, and/or Ad Settings for mobile apps.
C. Information We Receive from Other Sources
We may receive personal information from other sources. Our third-party sources may include: our business partners, including companies that co-sponsor our promotions; marketing/advertising and analytics partners, including online advertising networks and analytics providers; social media platforms (note that the information we receive from such platforms is dependent upon their policies and your settings on the platforms); and other companies that provide personal information to supplement what we already know about you, including data aggregators.
D. Combination of Information
We may link or combine personal information that we receive from various sources. For example, we may combine personal information that we collect from you offline with personal information, such as device information, we collect from you through the Site or use of the Services. Similarly, we may combine personal information that we receive from third parties with personal information we already have about you. We use, disclose, and protect combined personal information as described in this Privacy Policy. This allows us to provide you with a personalized experience regardless of how you interact with us.
E. How We Disclose Your Personal Information
Like most businesses, we rely on vendors to assist with some of our activities. We may disclose each category of your personal information that we collect to the following categories of recipients:
• Our Affiliates. We may disclose your personal information to our affiliates, parent company, subsidiaries, and other companies under common control and ownership for purposes consistent with this Privacy Policy and other business and operational purposes.
• Service Providers. We disclose your personal information to our service providers that provide business, professional, or technical support services to us, help us operate our business and the Services, or administer activities on our behalf. We require our service providers to only use your personal information in connection with providing services to CyberMaxx, in accordance with applicable law.
• Advertising Partners. We disclose your personal information for targeted advertising purposes, including to advertising technology vendors and advertising networks.
• Analytics Providers. We use third-party analytics providers who may deploy cookies, pixels, and similar technologies to analyze traffic to the Site and understand the usage of the Site and Services as well as the performance of advertisements.
Additionally, in certain circumstances, we may disclose each category of your personal information to:
• Competent Governmental, Regulatory, and Public Authorities. We may disclose your personal information to government and law enforcement authorities, in each case to comply with valid legal or regulatory obligations or requests.
• Relevant Third Parties as Part of a Corporate Transaction. In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with a bankruptcy or similar proceeding), we may disclose or transfer your personal information to certain third parties, such as the acquiring entity and its advisers.
• Other Third Parties. We will disclose your personal information to other third parties at your direction or with your consent. Additionally, we will disclose your personal information as we believe necessary or appropriate to: (a) comply with applicable law; (b) enforce our terms and conditions; (c) protect our operations; (d) protect our rights, privacy, safety, or property, and/or those of you or others; and (e) allow us to pursue available remedies or limit damages that we may sustain.
We may disclose your personal information for other reasons that we will describe at the time of information collection or prior to disclosing your information.
Please note that we may de-identify or aggregate personal information so that it will no longer be considered personal information as defined in this Privacy Policy, and disclose such information to other parties for purposes consistent with those described in this Privacy Policy. We will protect de-identified information in accordance with applicable law and will never attempt to “re-identify” the information.
3. YOUR PRIVACY CHOICES
A. California Privacy Rights
Subject to applicable exceptions, California residents have the following rights relating to our processing of their personal information as set forth in this Privacy Policy:
• Right to Know. The right to know what personal information we have collected about you, including the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, the categories of personal information disclosed to third parties, and the specific pieces of personal information we have collected about you. Please note that we may not be required to respond to your requests “to know” or access specific pieces of personal information more than twice in any 12-month period.
• Right to Data Portability. The right to access your personal information in a portable format.
• Right to Delete. The right to request that we delete personal information that we have collected from or about you.
• Right to Correct. The right to correct or rectify inaccurate personal information that we may maintain about you.
• Right to Opt-Out of “Sales” and “Sharing” and “Targeted Advertising”. The right to opt-out of the “sale” or “sharing” of your personal information for targeted advertising (as these terms are defined in the CCPA).
You can exercise your right to opt-out of the “sale” or “sharing” of your personal information by clicking here or the “Your Privacy Choices” link in the footer of our Site (no identity verification is required). You may also choose to enable a tool, such as GPC, that automatically communicates your opt-out preferences to all businesses with which you interact with online.
To exercise your right to know/access, right to correct, right to delete, and/or your right to data portability, please contact us by email at privacy@CyberMaxx.com. Please insert “Data Privacy Rights Request” in the subject line of your email, as well as your location.
Except for requests to opt out, we will only complete your request when your identity has been verified, to protect the confidentiality of yours and others’ personal information. We will seek to match the information in your request to the personal information we maintain about you. As part of our verification process, we may ask you to: submit additional information, use identity verification services to assist, or, if you have set up an account on our Site, to sign into your account as part of our identity verification process. Please note that, where permitted under the CCPA, we may decline a request (other than for opt-outs) if we are unable to verify your identity (or an agent’s authority to make the request) and confirm the personal information we maintain relates to you. You are not required to create an account to exercise your privacy rights.
You may designate an authorized agent to exercise your privacy rights and submit requests on your behalf using the methods described in this section. However, we may require written proof of the agent’s permission to do so and verify your identity directly.
We won’t charge you different prices or provide you a different quality of services if you choose to exercise privacy rights that apply to you.
You have the right to appeal a decision we have made in connection with your privacy rights request. To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by contacting privacy@CyberMaxx.com with the subject “Appeal of Consumer Privacy Rights Request.” If you are unsatisfied with the way that we have handled your appeal, you may have the right to complain to the state.
C. Additional Marketing and Advertising Choices
Unsubscribing from Marketing Communications
From time to time, we may contact you with relevant information about the Services or other products. Most messages we send will be by email. For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you. If you do not want to receive such messages from us, you may opt-out by clicking on the unsubscribe link at the bottom of our emails. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Services, or technical or security notices.
Opting-out of Interest Based Advertising
Self-regulatory industry organizations such as the Digital Advertising Alliance (DAA) offer browser-based opt-out tools for the companies that participate in them. Please visit the DAA’s AdChoices site for more information: https://youradchoices.com/control.
D. Consumer Personal Information
Depending on their jurisdiction, Consumers may have rights under applicable data protection laws with respect to their personal information we process on behalf of our Clients as a service provider. Consumers should direct any requests regarding their personal information under applicable laws in their jurisdictions to the Client(s) with whom they have a direct relationship.
4. DATA SECURITY
We have implemented physical, administrative, and technical safeguards to maintain the security, confidentiality, and integrity of your information. However, as no transmission of information over the internet is absolutely secure, we cannot guarantee the safety of your information.
5. LINKS TO THIRD-PARTY SITES
The Site may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
6. OUR POLICY TOWARDS CHILDREN
The Site and Services are intended to be used by adults and we do not knowingly collect personal information from people under 18. If you become aware that your child has provided us with personal information, please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
7. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, so you should review this page periodically. When we change this Privacy Policy in a material way, we will update the “last modified” date at the beginning of this Privacy Policy and provide you with reasonable notice, such as by temporarily noting “UPDATED” next to the Privacy Policy link in the footer of our Site or directly communicating with you via email or your account. Your use of the Site following revision to this Privacy Policy constitutes your agreement that all information collected from or about you after the revised policy is posted will be subject to the terms and conditions of the revised policy. Where required by applicable law, we will obtain your opt-in consent if we use personal information that we previously collected about you for a purpose that is materially different from the purposes we described in the version of our Privacy Policy applicable to you at the time we collected that personal information.
8. CONTACTING US
If you have any questions, comments, or concerns with respect to our information handling or privacy practices or this Privacy Policy, you may contact us at legal@cybermaxx.com or by mail at 901 Elkridge Landing Rd, Suite 400, Linthicum Heights, MD 21090.