How We Do It

We’ve modernized MDR to maximize customer value and bring a more proactive approach to a category known for being 100 percent reactive.

Reimagining the Role of a SOC

Security Operations Centers (SOCs) are not all equal in terms of their role, the tools and techniques they use, and the skills and experience of their personnel.

The CyberMaxx SOC relentlessly pursues excellence across all these areas. This includes a unique team structure designed to optimize response time and minimize the burden on customers. All threat detection and incident response (TDIR) activities are performed at the SOC level with the aid of an embedded threat response team.

Our zero-latency response model ensures that critical issues never sit in a queue waiting for attention. Response is always immediate and focused on:

  • Understanding the full scope of the compromise quickly
  • Taking swift action to contain and mitigate the issue

Using Offense to Fuel Defense

CyberMaxx performs thousands of hours of offensive service services annually for organizations globally. These activities ensure that we’re always on current on:

  • The latest threat actor tools and tactics
  • Common attack surface weaknesses

This intelligence gathering flows directly into our detection models, ensuring that our MDR approach is always on the leading edge as the threat landscape evolves over time.

CTEM: Adding Proactive Measures to MDR

While detection and response are the foundation of MDR, identifying threats early – before they escalate into a full-scale incident – is a much better outcome for customers.

That’s why we perform continuous threat exposure management (CTEM) for all of our MDR customers proactively, helping them identify weaknesses in their security posture before threat actors exploit them. We also use techniques like deception tokens to increase the likelihood that we can spot threat actors early and stay a step ahead.

Top Tier Technology Alliances

CyberMaxx delivers MDR on top of industry-leading tech, whether you own the licenses or we do. This gives customers the flexibility to build out their security ecosystem in the best way that suits them, rather than using what their MDR provider requires.

Whether you’ve made an investment or you’re looking for a new vendor across SIEM, EDR, Firewalls, or VRM – CyberMaxx partners with you to determine the best solution for your needs. And with strong partnerships across these tools, there is no latency to get them onboarded into our MDR service.